Any claims for misprinted/damaged/defective items must be submitted within 5 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 1 week after the estimated delivery date.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Returned by Customer - We do not refund orders for buyer’s remorse. Size exchanges and returns for facemasks. A new order, at your expense, would need to be placed for a facemask or a product in another size.